Authentic Engagement:
courage | creation | communication
"Authentic engagement offers learning about how to be together as humans in a totally different way that empowers each other with respect, empathy and honesty. "
Penny Holden
Many organisations have 'communication skills' training in one form or another. These are great at giving skills and improving communication/ customer service interactions. However, real sustained behaviour transformation occurs at the deeper level of individuals' paradigms and organisational systems that impact communication. If the transformation hasn't occurred then the skills can fall off when under pressure or not be translated into differing communication situations.
Authentic engagement is a creative and innovative approach to changing how we interact together; and we know that so much energy is spent managing communication and conflict in one form or another. Let's get it sorted and put our energy into constructive and productive communication as individuals, groups, teams and organisations.
It works to create a culture of powerful engagement and problem-solving that provides a solid foundation for challenging conversations and powerful leadership.
The Programme
This programme explores 'engagement' - human interaction at work in any organisation or group and is applicable for all client groups whether one team, cross-team, in an organisational model or with customers. People are challenged to take personal ownership, understand their personal paradigms and understand human interaction at a core level which then allows the skills and best practice to be used in a flexible realistic way consistently.
Principles that underpin the programme:
- Our communication with others comes from our own paradigm of how we see the world
- Debate and disagreement is 'healthy' and innovation-creating; how we feel about conflict and managing it (or avoiding it) is often 'unhealthy'
- Each of us can create the conversations and outcomes we want in the way we want by being self-aware and applying models, tools and techniques
- We each need to find our authentic voice so we speak our truth from our authentic self with respect for others
- Groups talking together (even meetings) can be a fulfilling, open and easy and time-effective process
- We need to refocus our communication towards the questions that matter, expressing ourselves and hearing consciously from what we perceive, feel and need, being present with respectful and empathetic attention, and hosting conversations that make a real difference
This programme will explore both traditional and less traditional business communication models in a reflective and experiential process. Examples include Rosenberg's 'Nonviolent communication model', the 'perception model' of communication, the authenticU model, the Virtues project conversation tools, World Café and art of hosting conversations, RESPECT, and many other tools and techniques of engagement excellence.
This works very well when people have completed the Authentic Self programme.
Time Invested
Experienced over 2 days.
Who for
Quite simply – everyone.
Organisations – employees at all levels, teams and working groups, leadership teams.
Contact me for more.
"Most of us grew up speaking a language that encourages us to label, compare, demand, and pronounce judgements rather than be aware of what we are feeling and needing."
Dr Marshall B Rosenberg
"When…someone really hears you without passing judgement on you, without trying to take responsibility for you, without trying to mould you, it feels damn good. When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and go on."
Carl Rogers
Please Get in Touch
- +64 (0)21 669 803
- penny@pennyholden.com